Privacy policy
Privacy Policy
Effective Date: July 14, 2026
At Riva Lighting Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or use our services.
Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Property Address
- Project Details
- Photos you choose to send us
- Any other information you voluntarily provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Cookies and Analytics Data
How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare estimates and quotations
- Schedule appointments
- Provide electrical and lighting services
- Communicate regarding your project
- Improve our website and services
- Process payments when applicable
- Send service updates
- Comply with legal obligations
We do not sell or rent your personal information.
Marketing Communications
With your permission, we may contact you regarding:
- Promotions
- Special offers
- New services
- Company updates
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option where available.
Cookies
Our website may use cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party providers, including:
- Google Analytics
- Google Maps
- Meta (Facebook & Instagram)
- Shopify
- Payment processors
- Email marketing platforms
These providers have their own privacy policies governing how they handle your information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
Project Photos
With your permission, we may photograph completed projects for use on:
- Our Website
- Marketing Materials
- Advertisements
- Portfolio
We will not intentionally publish your name, phone number, email address, or exact property address without your consent.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete your project
- Provide customer support
- Meet legal, accounting, tax, or regulatory obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal or contractual obligations
- Withdraw consent for certain uses of your information
- Ask questions about how your information is handled
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Riva Lighting Inc.
📞 Phone: +1 (437) 545-5259
📧 Email: RivaLightingInc@gmail.com
📍 Location: Milton, Ontario, Canada
RIVA LIGHTING INC.
WHERE QUALITY MEETS RELIABILITY.